Timofu Privacy Policy

Last updated: September 17, 2024 

1. Introduction

Welcome to Timofu (hereinafter referred to as "this website"). We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information.

2. Personal Data We Collect

When you use this website, we may collect the following types of personal data:

  • Contact Information: Such as your name, email address, phone number, and mailing address.
  • Payment Information: Such as credit card numbers and other payment information (processed through third-party payment platforms, not stored on our servers).
  • Account Information: Such as your username and password.
  • Usage Data: Such as the time you visit our website, the pages you view, and the features you use.

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To process and manage your orders.
  • To provide customer service and support.
  • To send order confirmations and updates.
  • To provide promotional information and marketing communications (based on your preferences).
  • To improve our website and services.

4. How We Protect Your Personal Data

We take reasonable technical and administrative measures to protect your personal data from unauthorized access, disclosure, use, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the absolute security of your information.

5. Sharing Your Personal Data

We do not sell or rent your personal data to any third parties. We may share your data in the following situations:

  • Service Providers: We may collaborate with third-party service providers to assist us in providing services, such as payment processing and logistics.
  • Legal Requirements: We may disclose your personal data if required by law or to protect our rights.

6. Your Rights

Under Hong Kong law, you have the right to request access to, correction of, or deletion of your personal data that we hold. To exercise these rights, please contact us.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the update date will be changed. We recommend that you review this page regularly for any changes.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

  • Email: timofu_ltd@outlook.com
  • Address: Hong Kong

Thank you for choosing to shop at Timofu!